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Mozambikes' Bicycle Durability Assessment

Mozambikes' Bicycle Durability Assessment

Mozambikes' Bicycle Durability Assessment

A durability study that validated the longevity of Mozambikes' bicycles.

A durability study that validated the longevity of Mozambikes' bicycles.

Client

Mozambikes

Industry

Social Enterprise

Work

Design Consulting

01.

Background

Mozambikes is a social enterprise that partners with corporate sponsors to provide bicycles to communities across rural Mozambique. By improving access to transport, their bicycles help people reach schools, healthcare, employment and local markets.


The durability of each bicycle is directly linked to the long-term impact of the programme.

02.

Challenge

Mozambikes wanted independent evidence to demonstrate the durability of its bicycles. The study needed to evaluate real-world performance, identify potential failure points and verify that the bicycles could withstand the demanding conditions found in rural Mozambique.

Before Decoder, much of the assessment process relied on manual administration. Employees had to be individually added to the system, permissions were managed one person at a time, and large assessment campaigns became increasingly time-consuming as organizations grew. To make matters more complex, the platform needed to satisfy enterprise-grade security standards for banking clients while remaining intuitive enough for hundreds of employees completing assessments across different devices.

03.

Our Solution

We conducted a durability assessment combining field research, component analysis and controlled wear testing. We interviewed certified bicycle mechanics responsible for servicing Mozambikes bicycles to understand common maintenance issues and recurring component failures. We then evaluated a new bicycle under controlled conditions to estimate long-term wear and compare the findings against published research on bicycle durability.

The study also reviewed Mozambikes' maintenance and safety protocols, providing recommendations to further strengthen product longevity.

We designed and developed a secure assessment platform that allowed employees to complete personalized evaluations, schedule interviews, and manage their profiles from any device. Beyond the original brief, we introduced bulk user management through CSV imports, allowing administrators to onboard entire organizations at once, assign roles automatically, and manage permissions and assessments in groups instead of individually. What previously required hours of repetitive administrative work became a process that could be completed in minutes.

04.

Design

The assessment was designed to see how the bicycles are actually used rather than relying on laboratory assumptions. By combining feedback from field technicians with controlled testing, we produced findings that balanced practical experience with data.

A clean, modular interface prioritizing clarity, consistency and efficient task completion. Every workflow was intentionally simplified to respect the user's time. Employees could quickly find and complete assessments, while administrators could confidently manage hundreds of participants without unnecessary complexity. The visual language balanced professionalism with warmth, using gradients, approachable colors, and clear interactions to make an otherwise formal assessment experience feel welcoming.

05.

Impact

Our study provided Mozambikes with the most cost-efficient opportunities to extend the the lifespan of their bicycles and increase their impact in Mozambique.

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Fill out the form or email us at info@crescente.design

and we'll get back to you ASAP.

Alternatively, Book a Meeting

Monday to Friday

09:00 - 17:00